Frequently Asked Questions
Since IKI is by appointment only, how do we make an appointment?
You may make an appointment in several ways:
call or text (202) 792-9468
email manager@ikneadit.life
fill out the form on our contact us page
How does the wait list work?
When a practitioner’s schedule is full, we will add patients to the wait list and ask you for your general availability. As the practitioner’s schedule opens up, the front desk staff will email or text patients on the wait list whose availability matches that opening. The front desk staff will schedule on a first-serve basis as patients respond to the notification. Please note that, based on the practitioner’s treatment plan, the front desk staff will prioritize those in pain.
Does IKI accept insurance?
While we do not take insurance at this time, medical massage sessions are eligible for Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). We provide you with the receipt to submit your claim, or you can use your HSA or FSA card for each medical massage session.
I still have questions to ask you.
Please send us a message and we will get back to you within 48 business hours!